- Joined
- May 4, 2015
- Messages
- 2,134
- Reaction score
- 820
- Age
- 63
Rich, while I do think what 3DR is offering is pretty nice. I do find it frustrating that they are willing to overnight you a replacement but not fill the backorders from customers like myself that were a part of the preorder.
Yes, I understand that! I preordered 2 1/2 months ago and got mine 10 days after the Best Buy crowd. So feeling insulted as a customer is something I can relate to.
On the flip side of that ....should they take care of people that have already paid and don't have a working product or those that have committed but not yet had their credit card debited?
Now that said today has been a roller coaster. This morning I decided to give them one more chance since they made the nice offer of shipping me a new one overnight. Then in the last hour they said hey you need to ship yours back and send us tracking number first. I said FORGET it I am done.
I just got an email at 9:00 PM saying that they are sending a new one out. Hard to say what will happen at this point. I am just going to let it roll. I am wore out.
@Sarah B, I think the new name of the Solo is going to be "bad penny"