Come on you guys...
Is anyone at all surprised that it takes a while to complete an RMA? Just imagine if it were really simple. How many parts and whole new units would be flying back to customers. I'm sure that profit is thrown out the wondow once you replace a product.
Let's understand something and accept what it means. . . . Solo is still a beta product. When you buy this houndog you buy into an independent startup that that put the product out there without due diligence on it's testing. Why? You ask? It's quite simple, the marketplace is innovating month by month. Whether by design or not, 3DR put it out there that their product was leading edge.
Like waaay infront of it's competitors. OK, so we bought into it. Fine
But get this clear... The advertising and hype preceded the actual proven capabilities of the product. And... you know what? You can't blame them. If Solo were advertised only today after extensive testing, Their product would not be competitive in the marketplace. Look around, what can you now get for how much money?
So we paid more than what another company had so we could be a part of the leading edge. We did, we are, and we're beta testing customers.
That's what we have. I love my Solo and I love the spirit of the company. I just know that I opted to be amongst the first, to the edge of the earth.