wait for the replied from support ticket #202524

[Rex Barlow]

I emailed to support that I need a replace the broke connectors which for that what I need for controller. more than five days, haven't hear from them. I do really need it asap.. HELP HELP



ticket #202524

 

[erikgraham]

I emailed to support that I need a replace the broke connectors which for that what I need for controller. more than five days, haven't hear from them. I do really need it asap.. HELP HELP

View attachment 2856 View attachment 2857 View attachment 2858

ticket #202524

Just slide the ends back in and add a dab of hot glue.

 

[User Name]

I emailed to support that I need a replace the broke connectors which for that what I need for controller. more than five days, haven't hear from them. I do really need it asap.. HELP HELP

View attachment 2856 View attachment 2857 View attachment 2858

ticket #202524

Let me see if I have any of those connectors in the morning, if I do, I'll whip one up and send it to you. I just got a crimper and have plenty of wire.

 

[Rex Barlow]

Let me see if I have any of those connectors in the morning, if I do, I'll whip one up and send it to you. I just got a crimper and have plenty of wire.

great, I will be very appreciated! thanks..

 

[User Name]

Shoot, I have a bunch of connectors but unfortunately none of those. If I had a local source for connectors, I'd pick some up, but by the time I ordered them online, received them and made up a cable, 3DR would have probably taken care of you already.

Did the wires pull out of the little metal ends, or did the metal parts just pull out of the plastic connector? If the ends are still on the wires, as Erik said, you can just put them back in with some glue if the little tabs don't hole them in.

If the wires pulled out of the metal ends, you can solder them back but you have to be *very* careful to not let the solder flow into the little fork of the end. I had been soldering all my connectors, which is why I finally broke down the bought the crimper.

 

[erikgraham]

great, I will be very appreciated! thanks..

I suggest you remove your address from the post above. You can share that in a private message. Not trying to lecture you here, but this is a public site that will get crawled by bots. No reason to give them your name and address. Just asking for identity theft.

 

[Rex Barlow]

I suggest you remove your address from the post above. You can share that in a private message. Not trying to lecture you here, but this is a public site that will get crawled by bots. No reason to give them your name and address. Just asking for identity theft.

thank u

 

[Rex Barlow]

Shoot, I have a bunch of connectors but unfortunately none of those. If I had a local source for connectors, I'd pick some up, but by the time I ordered them online, received them and made up a cable, 3DR would have probably taken care of you already.

Did the wires pull out of the little metal ends, or did the metal parts just pull out of the plastic connector? If the ends are still on the wires, as Erik said, you can just put them back in with some glue if the little tabs don't hole them in.

If the wires pulled out of the metal ends, you can solder them back but you have to be *very* careful to not let the solder flow into the little fork of the end. I had been soldering all my connectors, which is why I finally broke down the bought the crimper.

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I found it in junk box..
I guess I can find somewhere here local

thank u so much
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Vincent (3DR)

Mar 18, 1:03 PM

Hello Rex, Thank you for contacting 3DR customer service.

Hope your day is going well.

Unfortunately, we dont have cable for sale anymore, you can get that in a hobbyshop, amazon, ebay , Looks like is a DF13 4-to-4 pins you can find that way.

If you have any questions let me know.

Regards.

Thanks,
Vincent Marquez
3DR [Customer Advocate/Technical Support/Premier Support]

[17Z8ZK-GV0J]

 

[franknitty69]

man i have a whole bunch of df13 4pin - 4pin cables. pm me your address and i'll send it to you for free ninety-nine.

 

[RichWest]

Vincent Marquez
3DR [Customer Advocate/Technical Support/Premier Support]

Vincent is always the guy you want to handle your case. He's the best!

 

[Rex Barlow]

man i have a whole bunch of df13 4pin - 4pin cables. pm me your address and i'll send it to you for free ninety-nine.

U're champ! Can u please send two if possible. Are u from Washington DC. If so how far to Gallaudet Univ? Ill send my address. Via private email.

I can't find for private email around here. So when I get your email and I'll send my address. My email is [email protected]

 

[franknitty69]

U're champ! Can u please send two if possible. Are u from Washington DC. If so how far to Gallaudet Univ? Ill send my address. Via private email.

I can't find for private email around here. So when I get your email and I'll send my address. My email is xxx

i used to live on the same street as Gallaudet. small world. i'll send it out tomorrow.

 

[erikgraham]

U're champ! Can u please send two if possible. Are u from Washington DC. If so how far to Gallaudet Univ? Ill send my address. Via private email.

I can't find for private email around here. So when I get your email and I'll send my address. My email is

Click on someone's avatar. Then on the pop up that appears, click "start a conversation"

That conversation will be private.

And sorry to be a nudge about this, but you should also delete your email address from the post above (unless its an email you created for spam). The bots will also crawl public forums for emails. (And frank should remove your email from his reply)

 

[franknitty69]

done. and Erik you did it too ha.

 

[erikgraham]

done. and Erik you did it too ha.

Oops! Ha ha.