- Joined
- Mar 12, 2016
- Messages
- 3,920
- Reaction score
- 2,626
Ordered on 7/1. Credit card wasn't charged until 7/16. Customer service claimed it was backordered... even though people who ordered days after me were billed immediately and received it within a week. Nothing the week of the 18th. On 7/25, customer service finally admits their useless piece of crap e-commerce system screwed up my order (as usual). Said it would ship immediately, and I received a shipping notice. Nothing received all week. It was finally received on August 5th, post marked August 2... 8 days after they claimed it was shipped.
Seriously, 3DR couldn't manage their way out of a wet paper bag. They make such good stuff, but my god their incompetent when it comes to managing orders and expectations. And pretty much always have been for the 3 years I've been buying stuff from them.
Seriously, 3DR couldn't manage their way out of a wet paper bag. They make such good stuff, but my god their incompetent when it comes to managing orders and expectations. And pretty much always have been for the 3 years I've been buying stuff from them.