I wonder if they see anything in the logs that are leading them to ask for stick and level calibrations, or are just trying random things hoping it will make a problem go away? Or are they stalling for time until a firmware update is released?
A lot of these requests don't make sense to me:
Stick calibration should not affect the RF link integrity between the controller and Solo.
Level calibration should not affect the RF link integrity between the controller and Solo.
Guys... this stuff is not VooDoo. Of course, if they know of a bug that they are not telling you about, then perhaps (and that is a big perhaps) these calibrations could somehow affect radio RF range, but it's a stretch.
I could see that a stick calibration being off could make the Solo think you are inputting stick movements, when you are not. This could cause the bird to stop flying in an auto function and perhaps switch to manual flight, or act the same as if you moved the sticks while flying in Orbit, etc. Stick calibration does two things: 1) It lets the controller know when your sticks are at their limits. 2) And it lets the controller know when the stick is in the middle and not being touched. A stick calibration doesn't do much else.
I also could see that the level calibration could cause the bird to not know when it is level, and cause it to drift instead of holding a position, or not be able to detect when it has landed. A level calibration lets the controller know when the Solo is in certain positions, partially or totally on its side, upside down, and also sitting level. It will help to know its position as it changes in space and to help with landing detection.
If I'm wrong, please help me to understand what I'm missing.
