But aren't both covered as long if it's not our fault.
This is where I'm getting worried, what's their idea of solo being at fault. My email they decided by gps my flying area wasn't sufficient well my gps says I'm in my neighbors yard most times and my support ticket got answered basically with I should fly in better places and land on flat ground both of which I do although when it tweaked out it did land in a bit uneven spot in the yard, but that was to keep it from crashing after gps dropped with 9 sats still and a totally clear view of the sky. It seems most replies unless obviously not user related have been answered like this, I hope those who deserve service get it and its not going to be a he said solo gps said argument cause unless the onboard gps is far more advanved than what's showing in app that's bs. If my ancient p2 v1 has no gps issue toward the end of its useful life in this space why would I assume my solo is going to freak out?
Oh well guess wel see I just am kinda concerned by the generic we didn't do it replies to my support ticket. When I saved it from being trashed veering left 3 times now it didn't cost them but I wonder if it starts freaking out if it's smarter to let it so it's not somehow justified by my actions attempting a save. Hopefully this guy was just being safe in his wording and if it crashed warranty would be honored.
I'm very happy with my solo and all my posts while sometimes discussing issues I've had show I'm a fan but I'd hope if my incident went the other way and it crashed I would get the service that's been promised. Maybe this was a fluke or since it's fine just a quick judgement but their info needs to be very accurate to confirm or deny a claim for near 2000 dollars once gimbal and hero are attached.
They've been good to me so far so I'll hope it continues and I keep being a very satisfied customer as I am now.
Curious how have others taken the replies they got from support tickets? Accurate info or not so much?
