Here's what I got from a B&H Customer Service live chat when inquiring about my Gimbal order:
Welcome to Live Chat at the B&H Customer Service Department. Please wait while we connect you to an agent who will be able to assist you...
You have been connected to Alex P.
Richard Mays : I would like to know when you expect to ship my Solo Gimbal
Alex P: Hello Richard Mays. My name is Alex P, and I will be glad to assist you. Please give me a few moments to begin working on your inquiry.
Alex P: We are expecting to receive it in this Monday 8/17/15, once it arrives we will notify you and send you the tracking information once it ships.
Richard Mays: Ok. Thanks
Welcome to Live Chat at the B&H Customer Service Department. Please wait while we connect you to an agent who will be able to assist you...
You have been connected to Alex P.
Richard Mays : I would like to know when you expect to ship my Solo Gimbal
Alex P: Hello Richard Mays. My name is Alex P, and I will be glad to assist you. Please give me a few moments to begin working on your inquiry.
Alex P: We are expecting to receive it in this Monday 8/17/15, once it arrives we will notify you and send you the tracking information once it ships.
Richard Mays: Ok. Thanks