Waiting for Solo

KylePHX · Aug 21, 2016

Ok here it goes...

Initially I had an issue with the controller, and talked to 3DR support and got that fixed. Finally a week later, and ready to fly again, now a different issue..."Waiting for Solo". Would love to talk to 3DR, but they're closed on weekends (feel like I could start another thread just on that).

Here is what happens: I turn on controller, open app, turn on solo, connect to wifi. After all of that, the controller still says "Waiting for Solo" and sometimes says "Gimbal not found". Also, app says "Vehicle not found", but does show connection with the controller. The solo does show solid white lights in front and red in back (which should mean ready for flight).

Here is what I have tried: turning everything on and off (including phone); removing batteries from controller and solo while they're on; reinstalling app; trying different flight order for start up; tried to install the software update but I'm unable to connect.

Appreciate any and all help/suggestions - with the hope that I can get it up in the air before the weekend ends!

Thanks, Kyle

Matt Garcia · Aug 21, 2016

I've had a similar problem but a reboot always seems to fix it

KylePHX · Aug 21, 2016

Matt Garcia said:
I've had the same problem but a reboot always seems to fix it

Reboot like I mentioned, or some other reboot?

SARDG · Aug 21, 2016

You can Search the forum and find several suggestions. Here is one (that worked) that I posted last week in:
Waiting for solo connection problem

Follow this sequence and startup procedure...

If the problem is only a startup-sequence issue, I can tell you my procedure and I have never experienced a problem connecting.

Open the Solo App on your device
Power-on the controller and let it boot up completely until 'waiting for Solo' appears
Power-up Solo - by the time Solo completely boots you should be rid of 'waiting for Solo' on the controller
Connect to the Solo network with your App

The controller contains the wi/fi router for the system, so once the controller has booted, you should see the Solo network on your device anyway. If you don't, there may be other issues.

I use a separate Wi/Fi Analyzer (Wi/Fi Sniffer) to troubleshoot network problems. You can download one at the Play Store.

Matt Garcia · Aug 21, 2016

KylePHX said:
Reboot like I mentioned, or some other reboot?

Reboot like you mentioned.

SARDG · Aug 21, 2016

Here is another rapid-fire, tongue-in-cheek response that I posted - with the sequence.
GoPro HERO4 Black/Silver update v4.0

In between powering-up/booting each piece in the system - wait for each device to fully boot.

ETA: Just as another precaution, and to eliminate some other possibilities... turn off the power on all devices, remove and reinstall battery on ALL devices except the phone/tablet. (controller, Solo, GoPro) - then start the above sequence.

aidanlou · Aug 21, 2016

KylePHX said:
but they're closed on weekends (feel like I could start another thread just on that).

HAHAHA

Does it NEVER work or does it work every once in a while now?

KylePHX · Aug 21, 2016

SARDG said:
Here is another rapid-fire, tongue-in-cheek response that I posted - with the sequence.
GoPro HERO4 Black/Silver update v4.0

In between powering-up/booting each piece in the system - wait for each device to fully boot.

ETA: Just as another precaution, and to eliminate some other possibilities... turn off the power on all devices, remove and reinstall battery on ALL devices except the phone/tablet. (controller, Solo, GoPro) - then start the above sequence.

Thanks for the responses SARDG - but yeah I have tried that too - and tried your sequence along with several other sequences. No luck.

KylePHX · Aug 21, 2016

aidanlou said:
HAHAHA

Does it NEVER work or does it work every once in a while now?

I have had the solo for a week, it worked for 1 flight after controller fix, and that's it. Does not work now.

aidanlou · Aug 21, 2016

KylePHX said:
I have had the solo for a week, it worked for 1 flight after controller fix, and that's it. Does not work now.

Controller fix?

KylePHX · Aug 21, 2016

Yeah, the first error I had was an error message on the controller that prompted me to contact 3dr support and do some controller calibration update. That fixed it, and same day(Monday) it worked great... then i waited until yesterday to fly again, and now have the new issue.

aidanlou · Aug 21, 2016

What do the indicator lights in the controller show?

KylePHX · Aug 21, 2016

aidanlou said:
What do the indicator lights in the controller show?

Controller says that it's "Waiting for Solo" and then will also say "Gimbal not found" - other than that I'm not sure where the indicator lights are?

aidanlou · Aug 22, 2016

I am sure someone has a whole post about this but there are indicator lights inside the controller. If you look through the little grille bit on the back (on the 1/2 button side) while the controller is on, you should see little lights (red, green and amber) doing various things. Some of them may be off or blinky. Report back with deets and they may help diagnose the problem!

Matt Garcia · Aug 22, 2016

So I just saw this on facebook. Unfortunately it's a private group but it's called 3DR solo owners page and they seemed to have a fix for your problem. Good Luck!