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- Jun 16, 2015
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If you are having trouble viewing video on the Solo App using your GoPro®’s live stream, follows these steps to troubleshoot the connection.
To troubleshoot your GoPro® connection:
1
Make sure your GoPro® is turned on
2
Check your GoPro®’ Wi-Fi is turned off
3
Check the HDMI cord from Solo is properly plugged into your GoPro®
Even though it can feel like the HDMI cord is plugged in all the way, sometimes it still isn’t. One way to test this is to remove your GoPro® from The Frame and plug the HDMI cord directly to the GoPro®, as sometimes The Frame can get in the way of the cable.
4
Force quit and restart the Solo App
5
Reboot the Solo vehicle
6
Reboot the controller
7
Verify that your GoPro®’s video-out functionality is working by plugging it directly into a TV.
To troubleshoot your GoPro® connection:
1
Make sure your GoPro® is turned on
2
Check your GoPro®’ Wi-Fi is turned off
3
Check the HDMI cord from Solo is properly plugged into your GoPro®
Even though it can feel like the HDMI cord is plugged in all the way, sometimes it still isn’t. One way to test this is to remove your GoPro® from The Frame and plug the HDMI cord directly to the GoPro®, as sometimes The Frame can get in the way of the cable.
4
Force quit and restart the Solo App
5
Reboot the Solo vehicle
6
Reboot the controller
7
Verify that your GoPro®’s video-out functionality is working by plugging it directly into a TV.