Hello,
So my drone crashed while trying to take off. It did a hop skip and tumble over a cliff.
Pretty certain, this is worthy of having my drone replaced.
But 3DR customer service has been playing games and not letting send in my controller. I'm on a MacBook and can't retrieve the logs from the controller via terminal as instructed by the customer service agent.
His only suggestion was to try on a PC. WTF? I don't have a PC and he won't answer why I can't send in my controller.
Any advice?
So my drone crashed while trying to take off. It did a hop skip and tumble over a cliff.
Pretty certain, this is worthy of having my drone replaced.
But 3DR customer service has been playing games and not letting send in my controller. I'm on a MacBook and can't retrieve the logs from the controller via terminal as instructed by the customer service agent.
His only suggestion was to try on a PC. WTF? I don't have a PC and he won't answer why I can't send in my controller.
Any advice?