Can anyone tell me how to contact 3DR support please. thnx

[Ivan Riobla]

Can anyone tell me how to contact 3DR support please. thnx

problems with a battery from a brand new drone under a year,,, this no phone support is nuts.

 

[Pedals2Paddles]

https://3dr.com/support/solo/

 

[douglas ver]

The link you need is - [email protected].

 

[Ivan Riobla]

https://3dr.com/support/solo/

thank you

 

[Ivan Riobla]

The link you need is - [email protected].

thank you ...

 

[douglas ver]

Wc. Hope it helps[emoji16]

Sent from my LGLS755 using 3DRPilots Drone Forum mobile app

 

[Ivan Riobla]

Wc. Hope it helps[emoji16]

Sent from my LGLS755 using 3DRPilots Drone Forum mobile app

thanks ... yeah they send an email already...

Hey there,
Thanks for contacting the 3DR help desk. One of our agents will respond as soon as possible.
Thanks so much, and stay tuned!
Best,
Your 3DR customer support team

 

[douglas ver]

Np. I received a bad Solo battery a couple months ago, and they took care of it in very short order. Good service.

 

[1264_Solo]

their service was amazing, it such a shame they moved out of the consumer space. :\
now I'm looking to upgrade and I'm dreading having to work w DJI again.
I sent in my Ronin to be fixed and that was a shit show, they have the WORST customer service.