- Joined
- Jun 4, 2015
- Messages
- 2,911
- Reaction score
- 1,699
- Age
- 67
So, as some of you know, I ordered my Solo way back on May 7th. Never heard anything from 3DR. So on Monday the 15th of June I call and see if they can give me an update on when it might ship. Guy on the line puts me on hold for a few minutes, comes back and tells me 'looks like this Thursday the 18th'. Great!, not long now. Well after the weekend and no tracking I call them Monday evening. I asked again about shipping and was told that I shouldn't have been told the 18th, but that it should ship no later than the 25th. Well, I had already checked Best Buy and had a tab open to order and told them to cancel the Solo but leave the gimbal on order. She tells me no problem. A couple minutes later I get an email confirmation for the cancellation. So I ordered the Solo from Best Buy. Well as you have probably guessed it, today I get 2 Solos on the UPS truck! 1 from BB and one from 3DR by way of China. So, 3DR didn't know it had been shipped.
So I unpack the BB one and make sure it all works and will be sending back the one from 3DR (strictly for the ease of return should a problem arise).
I really appreciate 3DR and their products over the past 3 years, but they sure didn't get this launch any where near right..
So I unpack the BB one and make sure it all works and will be sending back the one from 3DR (strictly for the ease of return should a problem arise).
I really appreciate 3DR and their products over the past 3 years, but they sure didn't get this launch any where near right..