The competition is heating up and it's good! DJI and Yuneec

[Jubalr]

I think we all know first-hand someone who has had a terrible experience with DJI customer service. However, that seems to be changing. In fact, 3DR CS seems to be slipping while DJI CS improves. Especially now with the DJI crash insurance. A guy I know crashed his Phantom 3, which he had their insurance on, and had a brand new one in under 3 weeks. Last time I sent my Solo back for shake and stability issues it took 5 weeks to get it back. So apparently DJI is closing, or has closed the CS gap. Again, this is an example of all of benefiting from competition.

All good points, except that 'Crash Insurance' is at a premium, and not a good deal IMHO.

 

[JonW]

All good points, except that 'Crash Insurance' is at a premium, and not a good deal IMHO.

That all depends on how often one crashes

 

[Jubalr]

That all depends on how often one crashes

Sort of if they are very minor crashes. Repairs can't exceed the amount of coverage. So one good crash and you are done. Also, stay away from water. Not covered..