Anyone else have this happen to them?? I purchased a Solo directly from 3dr a couple weeks ago when they were offering a free gimbal at a total of about $880 with taxes and shipping. A couple days after I received it from 3dr Best Buy had it for $599 with gimbal. I contacted 3dr to ask them if they would match the Best Buy price and they refused. So I sent it back. About a week later I received a partial refund on my credit card, it was for $800 and some change. I was expecting to not get a refund on shipping but $80 for shipping seemed ridiculous when I paid $23 to send it back. I contacted them to ask why they didn't refund my credit card for the full amount. The response I got was.....
"Hello,
Thank you for contacting 3DR Customer Support.
The total for the refund was $800.95.
That is the total we charge for the Solo and Gimbal after the discount. We do not refund tax amounts, we are very sorry we only refund the amount on the items.
If there is anything else we can assist you with, please let us know. Thank you."
I find it hard to believe that this is legal.
"Hello,
Thank you for contacting 3DR Customer Support.
The total for the refund was $800.95.
That is the total we charge for the Solo and Gimbal after the discount. We do not refund tax amounts, we are very sorry we only refund the amount on the items.
If there is anything else we can assist you with, please let us know. Thank you."
I find it hard to believe that this is legal.