Gimbal detection issues

alex alleruzzo · Oct 24, 2015

Anyone else have the 'solo gimbal not found' error after connecting everything properly? I got mine today, followed the 3DR install video and got a live feed but no paddle response plus that 'not found' message. Advice on the Solo Owners page on FB was to try a stick cal, but i use a wired network at home and that requires a network wireless card (huhhhhh)... Then was told to try a sensor recal., but now there are errors on both tests... any ideas what is wrong? My guess is data cable...

BladeFly · Oct 25, 2015

I had the same problem. I was able to see vids but no link or control for gimbal. Don't waste any time get with 3dr and send it back for replacement. Takes about 3 to 4 weeks.

alex alleruzzo · Oct 25, 2015

So send the gimbal and solo back together? or the gimbal.

Maddog · Oct 25, 2015

I think just the gimbal but 3DR can tell you for sure.

alex alleruzzo · Oct 25, 2015

been on the phone for an hour and a half with them; Very helpful I might add. Has to be the gimbal board. Got a MBG code from them too if my reseller has issues.

BladeFly · Oct 25, 2015

By prepared. It's a slow boat from China with these gimbals. The replacement I received worked good for 30 seconds then started flopping to one side. Just before I fired off an angry email a found out the next day there was a software update and that has fixed it so far. I'm hearing on the forums about other problems ( overheating GopPro, slight gimbal shutter from not being balanced, etc..) but I haven't experienced any yet. This forum is a great place to keep up with workarounds and fixes.

alex alleruzzo · Oct 25, 2015

Gopro is way too hot imo... This gimbal is slightly moving while sitting still, so I'm just sending it back to the seller (which offered refund). I was trying to save some $ and got it for 360(new) but it's turning out to be more hassle than getting it at cost from a retailer. I'm on the solo owners page all the time and I've never heard of this combination of symptoms. The calibration failures were the sign that something is wrong in the board.

BladeFly · Oct 25, 2015

I bought mine straight from 3DR after waiting for so long for retailers to stock it. Their website says it can take 4 to 6 weeks to get ( at least it did 6 weeks ago when i bought the original one) the gimbal but i actually got it in under 2 weeks. The replacement took about 4 weeks.

alex alleruzzo · Oct 25, 2015

Long time to wait! Almost thinking I should just pay full price and get it from bast buy.

Cosber · Oct 25, 2015

BladeFly said:
By prepared. It's a slow boat from China with these gimbals. The replacement I received worked good for 30 seconds then started flopping to one side. Just before I fired off an angry email a found out the next day there was a software update and that has fixed it so far. I'm hearing on the forums about other problems ( overheating GopPro, slight gimbal shutter from not being balanced, etc..) but I haven't experienced any yet. This forum is a great place to keep up with workarounds and fixes.

I got a replacement gimbal recently For the one I broke when I crashed into a tree. I flew briefly in my backyard to test the install and it was fine. I took it out for a real flight yesterday and the same thing happened to me. What is the software update you mention?

BladeFly · Oct 25, 2015

I think it came out on the 5th and I had the gimbal flop on the 7th but hadn't updated yet. After the update it went away. I haven't flown it but one day for about an 1 1/2 hr since. So i really haven't put it thru the paces yet. I have another drone I use a lot too.

Solo firmware update brings major performance improvements, much more coming soon

Cosber · Oct 25, 2015

BladeFly said:
I think it came out on the 5th and I had the gimbal flop on the 7th but hadn't updated yet. After the update it went away. I haven't flown it but one day for about an 1 1/2 hr since. So i really haven't put it thru the paces yet. I have another drone I use a lot too.

Solo firmware update brings major performance improvements, much more coming soon

I've got that update so I must have other problems. Guess I'll be tearing it down. Bummer.

alex alleruzzo · Oct 26, 2015

Tried another gimbal and same thing! o.k. The Solo needs to go back.

Ralph E. Johnson · Aug 15, 2017

alex alleruzzo said:
Tried another gimbal and same thing! o.k. The Solo needs to go back.

Hi Alex.
did you ever find out what the problem was with the gimbal Not found Warning? I have several Solos and gimbals but I just bought a refurbished Solo and I have tried two different gimbals on it and still get the Gimbal Not Found Notification.
I have a live picture to my tablet but the camera isn't operating and it can not be moved up and down. but it is stabilizing. Please let me know what you found out. I know it is not the gimbal but was wondering what can you do to fix the Solo??