Thanks... I guess misery loves companyOh boy...
"Pilot Error"
"The wind took it"
How bout your motor craped out?
Here is what they gave me after taking the weekend off..
"
Thank you for contacting Technical Support.
That's OK sir, everyone of us were noobs at some point, crashing and learning is part of the fun
Recommend that you fly on Turtle mode and once you have mastered it raise the speed by one, you'll get the hang of it really fast, trust me
I checked the logs sir, unfortunately I was unable to find any issue recorded on them
In the meantime I would recommend flying in an open area away from trees and tall objects, also flying below trees is not recommended.
The new update should correct GPS issues when flying on these environments.
If you are able to fly in an open area and send the logs again it will really be helpful.
Another recommendation is to fly with the WiFi on the GoPro turned off.
Do let me know if you continue to have such issues.
Did Solo suffered any other damages besides the props?
Let me know
Have a good Day!
Francisco A.
[Technical Support Engineer][English-Spanish Support]
I never got a chance to get out of turtle....
Wifi was off, I was above the trees and everything else when it flipped out.
And I never flew it without the update anywhere.
I wonder if he actually even read the logs, he obviously didn't read my email... I'm guessing they are really swamped.
New props on the way, we will see....
Why don't some of you guys with problems post data flash logs pulled with the help of MissionPlanner. I am sure there are people here that can would like to see them and possibly offer a second opinion.
Update: I called 3 DR first thing this AM (exactly 8:00 AM PST) and immediately spoke to a supervisor. I explained the situation to date, read some of the emails back and forth, and asked that they get a second set of eyes on the files, and also consider ALL the information (including stick movements) rather than a cursory overview, and that they look at the other supporting data including the wind info for the day/locale (which I provided) as well as the other flight file which at least shows them I can fly.Yep, people here are probably good at analyzing the logs (and not as swamped as 3DR) but in my case I'm still hoping that the prop flew off as I didn't think self tightening props would need to be tightened up so snug.
earld's case caught my eye as the description of the tumble was so just like mine. No input, hover and ... Huh? No time to react.
His sounds like the motor failed in flight which seems like it would have the same effect as losing a prop.
Similar description of the tumble and bumblebee sounds.
Been said before but that kind of... Whatever... Is dangerous for newbies like us right? For it to suddenly act like a crazed bumblebee and crash to the ground with no input?
V1.05 no less?
I pray it's not more GPS buggery..
I'm gonna take mine to a farm this weekend and try to learn to fly.
Wide open field.
No trees, no animals, no humans to hurt.
And hope that it was me and my loose propeller.
(I never did find it)
If it goes nuts again on its own ,I'll post the logs and if it survives a bout with Alzheimer's again, it will go on EBay as "slightly used"
Not sure B&H will refund.
Thanks! Great info.I think you can see the stick inputs at ch1in, ch2in, ch3in, ch4in. I could be wrong.
I see NO 3D Fix for a while, so it seemed to take some time to get a GPS lock.
Then you can see it flying... sticks move, etc.
There was a 'Error Pos horiz Variance', but I'm not sure if that was before or after the crash.
Ummm... Looks like I spoke to soon.
I had my second flight yesterday afternoon after recharging, and that flight did not go so well....
I just got a new roof put on in preparation for solar panels, and decided to get a picture of it to boast on facebookI live in a "fairly" rural area and so have some room to move. As before, the solo found satellites quickly with no errors and was ready to go in less than 5 minutes.
I was going to just take video and grab a frame from that for my picture. I took off and made some passes over the house, when I realized I didn't hit record on the GoPro. I am on android so I don't have camera roll. I was going to bring it in, but wanted to see if I could tell if it was recording from the app (without the gimbal) and so I let it hover a bit at about 20 ft while looking at the app.
It was then Solo the solo just started tumbling. I saw it in the app and heard it at the same time. Sort of end over and and side over side all at once. It tumbled a couple times while falling almost straight down. Luckily it landed about 30 ft away in the bushes I was hovering over. I grabbed it and it (and the GoPro) didn't look any worse for wear. Not even a scuff. I had a battery backback on the GoPro and it didn't even fall off.
Not sure what happened but figuring I got lucky, at least from the outside (considering it could have landed on the asphault a few feet away) I took it back to my launchpad, pulled off the props and started to check it out. I restarted the Solo, and it wouldn't start.... NOOOooooo.....
When I hit the power button the LED's would animate, but it would then just turn off. After several tries I started to notice (it had happened earlier I just didn't catch it) that one of the motors "jumped" and clicked slightly when it was trying to start....
I tried over an over. I considered reseting the unit, but was wondering why the Solo tumbled, and thinking it could be a bad motor.. I also read (here) where a guy reset his Solo with similar conditions and the motor smoked, so I decided to be patient and wait for 3DR. I logged a trouble "email" through the app.
Being a "little" impatient, I called 3DR first thing this AM and worked with support. I was only on hold for 5 minutes and got a live person that seemed knowledgeable. They had me send the log files, and also disconnect the motor that was clicking. The motor came out surprisingly easily by removing four screws and a couple connectors under the LED lense. Took less than a minute That is pretty nice. FYI, the motor pod also includes the LED array....
That allowed the Solo to start up all the way (note to self) and confirmed that the clicking motor was at least the culprit stopping the unit from starting up. That made me glad I hadn't performed the reset, as I am betting I would have made fireworks.... and possibly burned up more than just the bad motor.
So... on day two... 3DR has my log files, and I have a bird missing a motor. They said the engineers were off today, and they would look at the files by Monday....
Hopefully it is just the motor, 3DR will get me a new one promptly, and I will be up and flying again soon... Time will tell....
I will keep you posted...
Exactly the same as my story. I hope yours ends better than mine.Ummm... Looks like I spoke to soon.
I had my second flight yesterday afternoon after recharging, and that flight did not go so well....
I just got a new roof put on in preparation for solar panels, and decided to get a picture of it to boast on facebookI live in a "fairly" rural area and so have some room to move. As before, the solo found satellites quickly with no errors and was ready to go in less than 5 minutes.
I was going to just take video and grab a frame from that for my picture. I took off and made some passes over the house, when I realized I didn't hit record on the GoPro. I am on android so I don't have camera roll. I was going to bring it in, but wanted to see if I could tell if it was recording from the app (without the gimbal) and so I let it hover a bit at about 20 ft while looking at the app.
It was then Solo the solo just started tumbling. I saw it in the app and heard it at the same time. Sort of end over and and side over side all at once. It tumbled a couple times while falling almost straight down. Luckily it landed about 30 ft away in the bushes I was hovering over. I grabbed it and it (and the GoPro) didn't look any worse for wear. Not even a scuff. I had a battery backback on the GoPro and it didn't even fall off.
Not sure what happened but figuring I got lucky, at least from the outside (considering it could have landed on the asphault a few feet away) I took it back to my launchpad, pulled off the props and started to check it out. I restarted the Solo, and it wouldn't start.... NOOOooooo.....
When I hit the power button the LED's would animate, but it would then just turn off. After several tries I started to notice (it had happened earlier I just didn't catch it) that one of the motors "jumped" and clicked slightly when it was trying to start....
I tried over an over. I considered reseting the unit, but was wondering why the Solo tumbled, and thinking it could be a bad motor.. I also read (here) where a guy reset his Solo with similar conditions and the motor smoked, so I decided to be patient and wait for 3DR. I logged a trouble "email" through the app.
Being a "little" impatient, I called 3DR first thing this AM and worked with support. I was only on hold for 5 minutes and got a live person that seemed knowledgeable. They had me send the log files, and also disconnect the motor that was clicking. The motor came out surprisingly easily by removing four screws and a couple connectors under the LED lense. Took less than a minute That is pretty nice. FYI, the motor pod also includes the LED array....
That allowed the Solo to start up all the way (note to self) and confirmed that the clicking motor was at least the culprit stopping the unit from starting up. That made me glad I hadn't performed the reset, as I am betting I would have made fireworks.... and possibly burned up more than just the bad motor.
So... on day two... 3DR has my log files, and I have a bird missing a motor. They said the engineers were off today, and they would look at the files by Monday....
Hopefully it is just the motor, 3DR will get me a new one promptly, and I will be up and flying again soon... Time will tell....
I will keep you posted...
I think you can see the stick inputs at ch1in, ch2in, ch3in, ch4in. I could be wrong.
I see NO 3D Fix for a while, so it seemed to take some time to get a GPS lock.
Then you can see it flying... sticks move, etc.
There was a 'Error Pos horiz Variance', but I'm not sure if that was before or after the crash.
Update: Talked again with 3DR and they now say the reason the Solo crashed was because it went into ALT HOLD by itself due to degrading GPS.
They also offered to replace the bad motor(s).
That is "better" but I also just responded asking what specifically about ALT HOLD would make the device tumble straight down dropping about 15 ft in 1 second while tumbling end over end and side over side?
I also asked foir specifics about the parameters and levels that take it into ALT HOLD, and why I didn't get notification...
That brings up a couple questions.
The solo took a couple minutes to lock satellites.
When the Solo became ready to Arm, it had 10 satellites and an hdop of 1.6.
As I took off, it got up to 12 satellites and an hdop of 1.4.
It then went back to 10 satellites and hdop of 1.6, where it went into ALT HOLD. Shortly after the ALT HOLD it threw a "position horiz variance" error
I am at 1.05 and I know (from this forum) abou t the GPS issues and that the firmware made changes to behavior in that regard. Does anyone know why the above values would cause the Solo to go into ALT HOLD? Does anyone know the specific triggers/logic for the Solo to flip to ALT HOLD?
Hey Squirrel! Welcome.. We look forward to your feedback and appreciate your realistic expectations..I know this is not going to make things any better, but I am expecting bugs and glitches. This is cutting edge tech and like any new tech there is going to be complications. I am dealing with a helicopter that keeps frying servos due to an angry "high tech" flybarless controller. I've spent more time wrenching than I have flying it!
I have not received my Solo yet, but I am intrigued by the advertised capabilities and flight software. There will always be a need for test pilots - we are it! Not everyone will make it back
Thanks for this awesome string ... I need a hug now. I will email 3DR this morning - again - and ask for a status update on my order. I will be out there with you all soon!
Yes...This is what shows in the log, though the GPS looks good to me.... I believe ALT HOLD means altitude hold, and refers to the craft using barometer and accelerometer to maintian height and attitude, but no GPS, and so it will not maintain horizontal position (drift).ALT Hold?
You are asking the right questions...
I have no clue how that is an answer to anything.
Unless it births v1.06.
Otherwise, rename Alt Hold to "flip-out"
Please keep me updated on this.
I got my new props, gonna go an try not to Flip Out again in a field today..
I agree with you. As long as 3DR is upfront about it, and supports us beta testers. I have spent many decades as a beta power user of every electronic gadget and software you can imagine, and am used to the position and being a quick study, and a good field tester. I am used to the position, and apparently I like itI know this is not going to make things any better, but I am expecting bugs and glitches. This is cutting edge tech and like any new tech there is going to be complications. I am dealing with a helicopter that keeps frying servos due to an angry "high tech" flybarless controller. I've spent more time wrenching than I have flying it!
I have not received my Solo yet, but I am intrigued by the advertised capabilities and flight software. There will always be a need for test pilots - we are it! Not everyone will make it back
Thanks for this awesome string ... I need a hug now. I will email 3DR this morning - again - and ask for a status update on my order. I will be out there with you all soon!
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