I thought I would post this here to see if it helps anyone with the same issue (of which I know there are several). I was about to perform a factory reset on the Solo but they have advised that this will not fix the issue. Their response is as follows:
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Thank you for contacting 3DR Technical Support.
We do apologize for all the inconveniences you had been through.
The factory reset would not help you with the issue you are having, instead please follow the instructions below:
Take off the GoPro from the mount
Connect the GoPro to the SOLO (make sure you feel a click)
Make sure the Camara has a full charge.
Check on your Camara to make sure if you are in the USA have NTSC and if you are located outside the United States please select PAL.
Change resolution on the GoPro to 1080/60 medium.
Make sure that the camera is properly connected to the HDMI cable.
If that does not work please do a power cycle following steps:
Turn off SOLO.
Disconnected GoPro from SOLO.
Turn off GoPro.
Closed APP.
Connect GoPro to SOLO. -Turn on: SOLO > GoPro > Controller > and App. -Make sure the WiFi is off ( on camera)
_______________________________________________________________________________
I will try this tonight when I get home and update this post (and 3DR).
_________________________________________________________________________________
Thank you for contacting 3DR Technical Support.
We do apologize for all the inconveniences you had been through.
The factory reset would not help you with the issue you are having, instead please follow the instructions below:
Take off the GoPro from the mount
Connect the GoPro to the SOLO (make sure you feel a click)
Make sure the Camara has a full charge.
Check on your Camara to make sure if you are in the USA have NTSC and if you are located outside the United States please select PAL.
Change resolution on the GoPro to 1080/60 medium.
Make sure that the camera is properly connected to the HDMI cable.
If that does not work please do a power cycle following steps:
Turn off SOLO.
Disconnected GoPro from SOLO.
Turn off GoPro.
Closed APP.
Connect GoPro to SOLO. -Turn on: SOLO > GoPro > Controller > and App. -Make sure the WiFi is off ( on camera)
_______________________________________________________________________________
I will try this tonight when I get home and update this post (and 3DR).
