I have to say I like the air frame of the unit, even when it took a mind of its own and crashed into a wall, held up pretty good.
But it destroyed the propellers and I can not get new ones. I ordered them waited a few days for shipping and NADA the big zero, I called and they told me the packing label had been printed and they would go out the next day. All good right? Well no shipping notice, so I called again and was told they have to be shipped from China. NO ETA was given on the propellers. This is not the Nordstrom customer service that the spokesman told me they would be giving in numerous pre launch videos. As for the ticket I filed, for all intensive purposes it did nothing. They say they think it was a GPS glich, did I get new propellers sent to me from the fly away glitch? No! And to top it off the ones I ordered as back ups are still in China.
A comment about the Gimbal! What a crock. How did they film the release / promotional videos if they did not have the gimbal. Clearly they advertised it ready to go and still no Gimbal. They even talked about it in trade show videos and still we have no gimbals. Unfair trade practice. They took me out of the market from the competition selling me a product that really did not exist. Think of this, they claim to be targeting a sale of 1 million units and they did not have the gimbal all done? Planning overlap? Or a total misdirect in their promotion? They announce dates and pass by them as if it does not matter. I never expected to wait months to have a complete unit.
Yes, 3DR hyped the business shows on network TV, and said they expected to sell one million units in a year. And they did not even plan on spare parts like propellers? This is not as I expected it to be. They had best get their program together and fast. Where would I start if I was running the show? Supply line and Marketing Managers would be sitting in my office. They have put the ethics of the firm in very bad light. Someone had to have calculated the negative potential of making claims they knew they could not keep. Something as basic as propellers not being available. Really? Does this exceed the poor planning, will it effect sales? Well I would not buy any stock in this company.