Controller Wifi Failure

[VideoArch]

After 10 days of use with not too many issues my Controller has stopped all wifi output. No Signal at all. Besides pulling the battery is there any other reset available?

 

[Brian Mowry]

To reset the Controller, start with the Controller powered off. Hold the Power and Fly buttons simultaneously until you see the controller-updating display. The Controller will restart, taking up to 5 minutes, followed by the screen turning off for 1 minute

http://3drobotics.com/kb/factory-reset/

You should get a 3DR tech on the phone before doing this...

 

[VideoArch]

To reset the Controller, start with the Controller powered off. Hold the Power and Fly buttons simultaneously until you see the controller-updating display. The Controller will restart, taking up to 5 minutes, followed by the screen turning off for 1 minute

http://3drobotics.com/kb/factory-reset/

Awesome thanks. There is some issue here. Not sure what. Will do a factory reset.

 

[rrmccabe]

I will probably need to re-"pair" after doing that.

FYI, my technician at 3DR got snippy when I did this without them on the phone.

 

[VideoArch]

I decided to pull the battery first as it's the standard step one. Waited 3 minutes then tried again. This worked. Wifi is back.

I also was interested in seeing if HDMI was working. Not all HDMI cables have s snug fit but this one is excellent, http://www.amazon.com/dCables-GoPro-HERO3-Black-Cable/dp/B00A3I34EI

HDMI output is working as well. Still have to ask the question of why did I lose wifi in the first place??

 

[Rich]

You might want to send a support ticket to 3dr to get this logged as a problem that you had.

 

[Rick]

Having same problem, only mine wont reset. Calling tech support this morning.

 

[VideoArch]

Having same problem, only mine wont reset. Calling tech support this morning.

First thing I did was pull a ticket when the problem occurred. 3DR also sent out a survey this morning that I got a few major concerns logged as well. Encourage all to fill out survey and voice opinions.