Hello,
I've hunted through this forum and the web but have failed to get my Solo flying. Hoping for some suggestions of what to try next.
Delivery arrived on Saturday. Set everything up, updated the software, and powered on.
Magnetic interference. Moved Solo off the kitchen table into the living room and the error cleared. Now it said searching for GPS. OK, looks good, don't expect GPS to work inside, I've got a video feed on my tablet (Galaxy Tab S2), gimbal tilt responds to the controller, great.
Sunday morning I took it out to a wide open field for a first flight. Powered up, magnetic interference.
Spent the next 3 hours driving around trying different places, including way out in open countryside with nothing around but grass and hills, no metal anywhere near and no radio masts in sight.
Tried multiple times to do a compass calibration but each time the green bar across the top gets half way and no further, despite persisting for more than 5 minutes.
Gave up and took it home. Turned it on back in the living room just to see, and it went straight to searching GPS. So I took it outside into the small garden and successfully did a take off and immediate land (because there's no room to fly). And then it went to magnetic interference again.
I did a factory reset, deleted the app, and started from scratch. Pair the controller, install the app, update the software.
Went back out into a wide open field and immediately got the magnetic interference error again. After several times cycling power to try again, eventually Solo said compass error and asked for calibration. Tried the calibration 4 or 5 times. Each time the green bar would get almost to the end (unlike the morning's half-way max), but then Solo would go silent, the controller would buzz and change from "calibrating" to "compass error.
Ideally I'd return the thing but I bought it from dronesforless.co.uk, assuming that was a UK based operation, only to discover when I got the DHL shipping notice that it is in the USA, which leaves me less than confident about the prospect of getting a refund.
I've ordered a replacement compass leg off Amazon.
I've sent a support request to 3DR from the app, which seemed to send logs but I'm not sure what will be in them given that it didn't get off the ground except that one time.
What should I do next?
If you read this far, thanks! Sorry for the long post but I'm trying to be detailed. And I'm fed up. This is my second drone purchase after I bought a Hexo which never worked either. Eventually got my money back for it, but wish I'd learned my lesson.
Any suggestions for further fixes / investigations would be much appreciated.
Thanks!
I've hunted through this forum and the web but have failed to get my Solo flying. Hoping for some suggestions of what to try next.
Delivery arrived on Saturday. Set everything up, updated the software, and powered on.
Magnetic interference. Moved Solo off the kitchen table into the living room and the error cleared. Now it said searching for GPS. OK, looks good, don't expect GPS to work inside, I've got a video feed on my tablet (Galaxy Tab S2), gimbal tilt responds to the controller, great.
Sunday morning I took it out to a wide open field for a first flight. Powered up, magnetic interference.
Spent the next 3 hours driving around trying different places, including way out in open countryside with nothing around but grass and hills, no metal anywhere near and no radio masts in sight.
Tried multiple times to do a compass calibration but each time the green bar across the top gets half way and no further, despite persisting for more than 5 minutes.
Gave up and took it home. Turned it on back in the living room just to see, and it went straight to searching GPS. So I took it outside into the small garden and successfully did a take off and immediate land (because there's no room to fly). And then it went to magnetic interference again.
I did a factory reset, deleted the app, and started from scratch. Pair the controller, install the app, update the software.
Went back out into a wide open field and immediately got the magnetic interference error again. After several times cycling power to try again, eventually Solo said compass error and asked for calibration. Tried the calibration 4 or 5 times. Each time the green bar would get almost to the end (unlike the morning's half-way max), but then Solo would go silent, the controller would buzz and change from "calibrating" to "compass error.
Ideally I'd return the thing but I bought it from dronesforless.co.uk, assuming that was a UK based operation, only to discover when I got the DHL shipping notice that it is in the USA, which leaves me less than confident about the prospect of getting a refund.
I've ordered a replacement compass leg off Amazon.
I've sent a support request to 3DR from the app, which seemed to send logs but I'm not sure what will be in them given that it didn't get off the ground except that one time.
What should I do next?
If you read this far, thanks! Sorry for the long post but I'm trying to be detailed. And I'm fed up. This is my second drone purchase after I bought a Hexo which never worked either. Eventually got my money back for it, but wish I'd learned my lesson.
Any suggestions for further fixes / investigations would be much appreciated.
Thanks!