Recent content by rick ritter

  1. R

    3DR Customer Service Sucks

    Wow - I guess I was wrong about 3dr. They are a great company and I am sure that they will be around for years. I have not checked this board for a long time. I did buy another one for scrap value.
  2. R

    3DR Customer Service Sucks

    Thanks for the advice. Let me guess - smug and in denial. We can stick to the facts or we can turn it personal - either way is fine with me. Customer service sucks - they received the failed drone (crashed due to two motor failures - not the kids poor flying) on Monday March 14th at 10:30AM...
  3. R

    3DR Customer Service Sucks

    I think that they are getting rid of folks right and left - given their financials - run do not walk.
  4. R

    3DR Customer Service Sucks

    NO response after two weeks. 3DR customer service sucks.
  5. R

    3DR Customer Service Sucks

    Still no response. I will order a DJI Phonton 4 this weekend. 3dr sucks. Too bad..... bad you can refund me the cost of the P.O.S. 3DR Solo.
  6. R

    3DR Customer Service Sucks

    yep - great hope, little promise. I would not put one penny additional into this company. It really makes no difference to me - but it is sad that they could affect to the market. Good luck to 3DR.. ...... there will be some one to fill the space.
  7. R

    3DR Customer Service Sucks

    U.S. Based No customs. RMA was received by 3DR Monday March 14 at 10:25 AM - UPS tracking number - Track your package or shipment with FedEx Tracking. So no customs or battery issues. This is the day/time that it was received by 3DR - not the date that it was sent. I was really hoping...
  8. R

    3DR Customer Service Sucks

    what does where I live have anything to do with the lack of response?
  9. R

    3DR Customer Service Sucks

    Minor amount of cash. It was a christmas gift for two of the kids. I just want a refund or a return of the fixed drone and I will be happy to move on to some other drone/toy. The market dynamics will take care of 3DR. What frustrates me is the total lack of response.
  10. R

    3DR Customer Service Sucks

    sure = drone flipped over. crashed. sent back to 3dr via rma - cannot get a repair/replacement or even an answer to an email = customer service sucks! any more information you would like?
  11. R

    3DR Customer Service Sucks

    3DR has had my RMA drone for 14 business days - they have and will not provide any updates on when we can expect to receive it back. Customer service is awful. Purchasing the Solo was a mistake. I hope this company folds soon.