sure = drone flipped over. crashed. sent back to 3dr via rma - cannot get a repair/replacement or even an answer to an email = customer service sucks! any more information you would like?Hmm unpopular opinion. Can you provide more details to your argument? Like what happen to your solo before, how bad the condition, etc
And you know what? Hoping for 3DR to fail is an odd thing for someone who just sunk a whole lotta cash into their product to hope for.3DR has had my RMA drone for 14 business days - they have and will not provide any updates on when we can expect to receive it back. Customer service is awful. Purchasing the Solo was a mistake. I hope this company folds soon.
Hmm strange. I've got a really fast answer from them when I got a problem in January. It doesnt take more than 2 days for them to answerU.S. Based No customs. RMA was received by 3DR Monday March 14 at 10:25 AM - UPS tracking number - Track your package or shipment with FedEx Tracking. So no customs or battery issues. This is the day/time that it was received by 3DR - not the date that it was sent. I was really hoping for 3DR to do a good job.
Lemme guess? You're drinking, pissed off, and clueless. You've not seen 3DR's financials; no one here likely has. The company as a whole is the best poised for several markets, just not the hobbyist/recreational market. They have a significant amount of marketshare in spite of some missteps at the outset.I think that they are getting rid of folks right and left - given their financials - run do not walk.
Thats good. Simple drones for simple people. Should have researched the drone before you bought it. It sounds like a P4 with collision avoidance is your option. Have fun, I hope you fold that one up too! That's me wishing like you. Go join the P4 forums.Still no response. I will order a DJI Phonton 4 this weekend. 3dr sucks. Too bad..... bad you can refund me the cost of the P.O.S. 3DR Solo.
Maybe it's the tone of your communication.NO response after two weeks. 3DR customer service sucks.