HI All,
I purchased my Solo and Gimbal on July 1st, 2015 and on that day the cost of the drone was as follows:
$1 USD = $1.2589 CAD
USD: $999.95 + $399.95 = $1399.90
CAD: $1258.84 + $503.50 = $1762.34
3DR delayed the shipment by 62 days due to gimbal issues etc. and billed me on August 31st and the currency exchange rate for Canadian dollar dropped drastically to the following:
$1 USD = $1.3662 CAD
USD: $999.95 + $399.95 = $1399.90
CAD: $1366.13 + $546.41 = $1912.54
The difference is $150.20 CAD and I shouldn't be paying an extra $150 CAD for 3DR's negligence.
I've talk to the customer service reps and they seem to be clueless and one even hung up on me.
I purchased my Solo and Gimbal on July 1st, 2015 and on that day the cost of the drone was as follows:
$1 USD = $1.2589 CAD
USD: $999.95 + $399.95 = $1399.90
CAD: $1258.84 + $503.50 = $1762.34
3DR delayed the shipment by 62 days due to gimbal issues etc. and billed me on August 31st and the currency exchange rate for Canadian dollar dropped drastically to the following:
$1 USD = $1.3662 CAD
USD: $999.95 + $399.95 = $1399.90
CAD: $1366.13 + $546.41 = $1912.54
The difference is $150.20 CAD and I shouldn't be paying an extra $150 CAD for 3DR's negligence.
I've talk to the customer service reps and they seem to be clueless and one even hung up on me.