Solo Controller will not boot (wifi and app work)

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Oct 16, 2019
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Brand new to this and not sure where to go / what to do. Just acquired brand new solo bundle (all still sealed) and have flown half a dozen times. On a short flight today controller screen shut off and drone went into LOS return/landing. Tried to power on - no dice. Removed battery from controller and prowered back on - everything seemed to be working again; finished the flight.

2 hours later went to fly for test run on video for this Friday and controller will not turn on again and removing battery has no effect. Red, green and flashing orange light inside controller come on. Even tried the reset (power + fly) and no impact. After 10 minutes the solo wifi also comes on and app will connect to both drone and controller. Using Solo App saw update for software and updated both controller and drone (drone made a cool light show).

Now controller still unresponsive and while wifi works and connects to app, will not connect to drone. App states version 2.4.3 and controller 2.4.2 with controller firmware "unknown"

Any guidance is appreciated. Thanks in advance?

[edit: attached image of what is on controller SD card]
 

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