Thanks for the info Eric. Interesting that the Best Buy page for the backpacks still shows "Coming Soon" for Buy/Cart, Shipping, and Store Availability. I'll try the inventory query backdoor.
Order Date: 2015-07-16
Status: Complete
Payment State: Complete
Shipment State: Ready
I noted that a pending charge of $399.95 showed up on the credit card used, but the charge was never processed and it dropped off the pending list after 5 days.