Drone crashed

Gillian · Nov 20, 2015

I am hoping someone will be able to assist me. I had the drone for 1 day when it lost signal and went down, I battled for a few minutes to get the drone switched off as it was out of control and going haywire. I reported the matter to the support team where they requested that I should test the battery, the drone powered up and everything connected. The support team then requested that I send them the flight logs so that they could try to see what caused the problem.

I then tried to connect to the wi-fi and realised that the drone isn't powering up the lights come on but it switches itself off automatically within 5 secs and the remote states "waiting for solo". I have tried connecting to the wi-fi without the drone but it keeps telling me that the network key is a mismatch.

Does anyone have any ideas on how to assist me so that I am able to send the support team the logs.

Fenderbender · Nov 20, 2015

Did it lose GPS or lose connection with the controller? Did it get really busted up on the crash?

Del · Nov 20, 2015

Gillian said:
I am hoping someone will be able to assist me. I had the drone for 1 day when it lost signal and went down, I battled for a few minutes to get the drone switched off as it was out of control and going haywire. I reported the matter to the support team where they requested that I should test the battery, the drone powered up and everything connected. The support team then requested that I send them the flight logs so that they could try to see what caused the problem.

I then tried to connect to the wi-fi and realised that the drone isn't powering up the lights come on but it switches itself off automatically within 5 secs and the remote states "waiting for solo". I have tried connecting to the wi-fi without the drone but it keeps telling me that the network key is a mismatch.

Does anyone have any ideas on how to assist me so that I am able to send the support team the logs.

Did you dos a compass and level calibration before you put solo in the air ?

Jubalr · Nov 20, 2015

Gillian said:
I am hoping someone will be able to assist me. I had the drone for 1 day when it lost signal and went down, I battled for a few minutes to get the drone switched off as it was out of control and going haywire. I reported the matter to the support team where they requested that I should test the battery, the drone powered up and everything connected. The support team then requested that I send them the flight logs so that they could try to see what caused the problem.

I then tried to connect to the wi-fi and realised that the drone isn't powering up the lights come on but it switches itself off automatically within 5 secs and the remote states "waiting for solo". I have tried connecting to the wi-fi without the drone but it keeps telling me that the network key is a mismatch.

Does anyone have any ideas on how to assist me so that I am able to send the support team the logs.

That is generally the symptom of at least 1 bad motor. Solo detects this during power up/self test then powers down. You can disconnect the motors 1 at a time to find the bad one.

Maddog · Nov 20, 2015

Gillian said:
I am hoping someone will be able to assist me. I had the drone for 1 day when it lost signal and went down, I battled for a few minutes to get the drone switched off as it was out of control and going haywire. I reported the matter to the support team where they requested that I should test the battery, the drone powered up and everything connected. The support team then requested that I send them the flight logs so that they could try to see what caused the problem.

I then tried to connect to the wi-fi and realised that the drone isn't powering up the lights come on but it switches itself off automatically within 5 secs and the remote states "waiting for solo". I have tried connecting to the wi-fi without the drone but it keeps telling me that the network key is a mismatch.

Does anyone have any ideas on how to assist me so that I am able to send the support team the logs.

So, with Solo turned off, you get the network error message when trying to connect your tablet/ phone to the controller?

What kind of mobile device are you using?