After my initial purchase, the first solo wouldn't connect to any gps so I returned it for this latest one that has been flawless and easier to setup and fly than I could have imagined. Well went to fly it yesterday and kept getting a calibration error over and over with the controller constantly vibrating. Contacted support and they were great, I must say I was hesitant because of all the awful support reviews on amazon and other places but they were fantastic. Ryan is who I dealt with and responded very quickly with help sending the logs and reviewing them
"Thank you for contacting 3Drobotics.
Hope your day is going well,
I have reviewed the logs and I see there is an issue with a sensor, please send us the receipt, address, phone and SOLO serial number.
Best Regards,
Ryan Renteria
3D Robotics
Tech Support Agent"
Now as happy as I am with the customer service, is this going to be a persistent issue? I have a blast flying this and want to do it regularly (a few times a week weather permitting) but if there are going to be constant issues with things of this nature I wonder if I should get one of the other drones out there, if this is out of warranty and there is some major issue i'll basically be out a drone and that's an expensive desk ornament. Thanks for all the insight you guys have been great and first convinced me to go with this drone, I hope it continues to be a good one other than this issue.
"Thank you for contacting 3Drobotics.
Hope your day is going well,
I have reviewed the logs and I see there is an issue with a sensor, please send us the receipt, address, phone and SOLO serial number.
Best Regards,
Ryan Renteria
3D Robotics
Tech Support Agent"
Now as happy as I am with the customer service, is this going to be a persistent issue? I have a blast flying this and want to do it regularly (a few times a week weather permitting) but if there are going to be constant issues with things of this nature I wonder if I should get one of the other drones out there, if this is out of warranty and there is some major issue i'll basically be out a drone and that's an expensive desk ornament. Thanks for all the insight you guys have been great and first convinced me to go with this drone, I hope it continues to be a good one other than this issue.